Monday October the 23rd, 2017 

SUSAN GUCCI Broker

Royal LePage Signature Realty, Brokerage Brokerage

Independently owned and operated

8 Sampson Mews, Suite 201, Toronto ON, M3C 0H5

Direct: 416-500-0075

Phone: 416-443-0300

Fax: 416-443-8619

"Susan has always carried a reputation in my neighbourhood as being a true professional that delivered great results. I was comfortable in choosing Susan to sell my house considering her track record, but this was emphatically reinforced afterwards by the many neighbours that used her in Parkview Hills. They assured me that I would not find a better agent with respect to knowledge, care and service. Susan right away showed why she was so well regarded as she demonstrated a flair for understanding how my house must be marketed with a vision that captured its unique characteristics and strengths. She worked hard to deliver this marketing plan by creating special pamphlets, documents, and signs that educated prospective buyers. Her work ethic is unparallel – helping to prepare the home for sale by constantly visiting to oversee the preparation by helping out with the staging process; staying late at the office to create a list of prospective buyers that would be interested in my house. The result --- I sold my house over the offering price and with minimal time on the market. She even helped me with my garage sale several weeks after my house was sold. Choosing Susan to represent me as my selling agent has turned out to be one of the most prudent decisions I have ever made in my life. I am forever grateful to Susan for her hard work, professionalism, and passion."

- Gary Loo

"Susan is simply Royal! She loves what she does! She is indeed very professional and, moreover delightful and considerate to work with. We had a great and exciting overall experience selling our house.

One week prior to meet Susan for the first time, we read her newspapers ad. The feature house for that week has been listed for 1 million dollar… Then, Susan picked our house to be featured in that same newspapers, even if our property was listed in a much lower range price market. Hence, we felt that Susan provided the same level of quality service for each of her clients despite the value of the house. Susan could foreseen the customer market, being attentive to details to bring confidence in the buyers and ran a successful showing week.

Our house were sold 130% over the asking price. That was over our expectations and we were extremely satisfy!! Thank you to Susan and her team."

- Christine Laliberté

"THANK YOU, THANK YOU, THANK YOU!
Susan is the BEST! I’ve been living in my house for about 24 years and Susan held my hand through the whole selling process. She is professional, competent, compassionate and enthusiastic. Her attention to detail through her marketing plan, which included the distribution of flyers through out the neighbourhood, her use of professional photographers (the house never looked better) and the list goes on.

Susan was able to negotiate and finalize an offer that not only exceeded my criteria but set a new benchmark in terms of price for the entire neighbourhood ( we even made it into the Post for 'record breaking' sale ). I highly recommend Ms. Susan Gucci as your future real estate agent. You won’t be disappointed. "

- Gloria Andrews - Avenue Rd & Lawrence

"Last year when I listed with the other agent we were on the market for almost 6 months and had one offer for a ridiculously low amount.
I am so impressed you were able to sell my home in only 4 days with multiple offers and over asking! It’s incredible really. We even listed at a higher price than the other agent. I am grateful to have found you Susan. It just goes to show the importance of choosing the right Realtor. It can mean thousands. In my case almost $100,000!"

- V. Oza

"My house was on the market for over 2 months with another realtor and I had zero offers. After only 1 week of being on the market with Susan Gucci, I had significantly more showings, multiple offers and sold over asking. All this in a market that was less robust from when I first listed! Her marketing, sales and people skills are exceptional. Her advice was bang on. Susan is very skilled at what she does"

- Rick Henthorn

"I am grateful to Susan Gucci for selling my property so quickly when it was lingering on the market with another Realtor for several months with little success. It was a difficult property to sell since the building was not in good shape but it was on a great ravine.
Her persistence, marketing techniques, together with her personable sales ability convinced potential buyers to see the forest for the trees quite literally. She was able to see the opportunity in the property and position it as the diamond in the rough that it really was.
She brought me five offers in total enabling me to sell for my price. I valued her constant communication, great advice and enthusiasm. It was truly appreciated. Thank you Susan for helping me move on. It’s been a real pleasure!
"

- John Parker

"Susan you are without a doubt the BEST Realtor out there! Selling my home at $1.4 million in multiple offers is extremely impressive given multiple offers never happen in my area at this price point. Equally impressive is the fact that before you, it was on the market with another Realtor for weeks at a lower price and no action. Our real estate business is yours for life Susan! You’re passionate about the business, care about your clients and you are amazing. Well done! "

- M Dougan

"Quite simply, Susan exceeded any expectations we held for a real estate agent. Susan listed our Condo on Wednesday, had 6 offers from 9 viewings on Thursday and sold for over asking by Friday. I don't know what others look for in a real estate agent, but you may want to consider Susan Gucci if you are looking for an agent who is pleasant, professional and efficient. Highly recommended."

- L. Linton

"Susan, I can still remember how I felt seeing my house for the first time after it was staged. Wow! You put all your heart into it, improving the look to a standard I could not even imagine. You even hired a professional photographer to market the house at its very best. It looked fabulous and sold in less than 2 weeks!

When it was time for me to buy once again you were there for me ensuring I didn’t miss any ‘opportunities’. After finding the house I wanted it was discouraging to learn that several others liked the same house and we had to compete. You moved forward like a seasoned professional putting together a winning strategy to secure the house. I am so happy with my new home. All this in one short month!

Susan you have always acted with professionalism and respect. You LOVE what you do and it shows! I was very satisfied with your work and would recommend you anytime. It’s no surprise you are asked to sell most of the homes on my street. Word travels fast. Thank you very much again for everything!"

- L. Daigle

"I have had the good fortune to list a commercial residential property through Susan.This took a skill set and ethic which was simple for her. Kept me up to date on all fronts and displayed a impressive portfolio of contacts and potential buyers. She was never too busy to return a phone call or followup with the info I needed to make this a worry free experience. From start to finish she was accountable all the way. I wouldnʼt hesitate to work with Susan again and would recommend her completely."

- Brendan Lynch

"I sincerely want to thank you for a job well done. "Well done" doesn't begin to cover the professional ability you exhibited in the task you took on for my sister and I. You were available literally at a moment's notice to answer questions and offer suggestions which led to the so very much appreciated success you achieved for us. Your marketing ability is absolutely remarkable. Every phone call was immediately answered, and cheerfully so. I don't know how you handle the volume and with such speed and good humour.

Initially I was hesitant to hope that, as you predicted, the house would sell in a week. Well, guess what - IT DID and at one of highest prices for similar homes. Your advice as to how to prepare the house for showing was invaluable. I would recommend you unequivocally to anyone who wanted to sell their home. I do so wish you had been working in our area when my husband and I sold our former home. However, I guess I can hardly expect you to cover Eastern Ontario as well.

The house sold on Monday and you are on top of the additional work to be done between now and closing. We do so much appreciate your talent and expertise. When the closing is complete we will genuinely miss hearing from you.

My sister, Lois Duncan, and I thank you so much and wish you all the best in the future."

- Frances Mann

"I really want to thank you Susan for all of your hard work in selling our house. Your staging of the property was seamless, enhancing the features perfectly to make it more appealing to buyers.
You assisted me from day one with all of my concerns and never pressured me throughout the process as I was deciding whether or not to list. You were always there to talk and to reassure me. You definitely went above and beyond! Thank you, Susan for being not only my agent but also someone I now can call a friend."

- Lisa Marie Picken

"Thank YOU Susan! My god, you went way beyond my expectations and requests. The results are much more than I had asked for on the sale of my home...so I really appreciate everything you have done for me. There's no doubt on my part when it comes to using your services. Us meeting was not a coincidence, it was meant to be...I'm always in good hands. I can't wait for the next real estate venture to come...soon I hope."

- Betty Perard

"Not all of us are lucky enough to find our niche. Susan Gucci has found hers. Susan was born to be in Real Estate. If you needed to find the epitome of the top notch Real Estate Agent, she's your gal. I've never known someone who so clearly fits in the role that they perform everyday. So here's what I learned about Susan during my last house sale and purchase:

• Susan is gracious. She fits herself into your world and makes buying and selling a home seem like an easy thing to do on an average day. It's not work, it's fun and energizing.
• Susan is a people person. She knows her client. I think she might know them instantly. She doesn't learn about you through a questionnaire. She doesn't learn about you with time. She learns about you by listening to your voice, watching your body language and asking little questions that blend in conversation so that you feel like an important friend, not a client.
• Susan values time. Yours and hers. She makes the most of every minute, and yet you don't feel rushed. Every conversation has a purpose and you always end knowing that you've learned something new and have a goal. More importantly, you walk away knowing that know matter what challenge you run into, you can always call back and yes, you guessed it....Susan will be there.
• Susan knows the market. She knows numbers. She knows value. She can read things and know what your best options are, what you should sell your house for, how to get people through the door, when the best time to sell and buy is. She knows it, and when you're done, you'll know it too.

A funny thing happened to me when I met Susan. I bought a house. Now, some might not think that's a funny thing, because after all, Susan's a real estate agent. Here's the punch line...I wasn't looking for a house! I was going to renovate. I was going to stay in the house I was in, and I was, without question, going to make some changes. Then Susan said casually: "Let me show you a house." Out of curiosity, I let her show me a house. My husband and I made an offer the next day.

Susan got us a deal we couldn't have dreamed of. Then came the hard part: Now we had to sell ours. Except, here's the second punch line: It wasn't hard!

Susan told us what needed to be done to sell our house and gave us the tools to do it. She put us in touch with all of the right people and made sure that they did what they needed to do in the time they had to do it.

When we sat down with Susan to talk numbers, she did four things:
1. Gave us all of the documented information that we needed to have about sales in our neighbourhood over the last few years.
2. Gave us all of the documented information that we needed to have regarding the housing market as it had been, as it was, and as it was expected to be.
3. Told us what she thought our house could sell for, considering her vast experience and knowledge.
4. Worked with us until we were comfortable moving forward. I can't tell you how comforting it was to hear someone say that the most important thing in the whole process was 'that we were comfortable'. THAT was Susan's goal. Make sure our house sold and that we were comfortable. And we were. We still are.

It took less than three weeks from beginning to end. We bought a house and sold a house in less than three weeks! The price we bought at was unbelievable. The price we sold at was equally unbelievable. And then there's that punch line again: and we were never even planning to sell! Now THAT'S smooth!

Kudos to Susan! Find her. Call her. Use her. She's the best there is. Really."

- Krista & Derek Sigurdson

"Dear Susan,

Thank you so much for all that you did for us!

You were completely understanding to our needs, and without ever making us feel pressured, you made us aware of the many ways in which we could make our dream a reality. Not to say that the other "side" didn't feel the pressure though!

You are without a doubt the best agent we have ever worked with - and we've worked with many! You were always there for us, even into the wee hours of the night, or when you were supposed to be leaving for vacation! And we've never seen someone make things happen the way you do! Your perseverence is amazing!

Thank you again for everything and be assured we will be sharing your name with all our friends and family who are looking for a home, as we know they couldn't be in better hands!"

- Brian and Stacey Dort

"Because of Susan's vision and terrific sense of style our most unique one bedroom home was marketed to the appropriate buyer pool. The staging made us want to buy it!
Thank you Susan for endless support and handholding. Your sincere and genuine care in doing what was best for us is truly appreciated."

- Melanie and Marjo Roth

"Dear Susan,

We just wanted to finally write you a letter of thanks for your outstanding service. You’re a true professional and it was a pleasure to have done business with you. It was also a pleasure to have met you.
You possess a character trait that has become so rare in today's society. You listen before you speak and you never stop putting your client's best interest at heart.
Thank you for the efforts and time you've placed in ensuring we found our dream home. We will always appreciate your commitment to excellence and your desire to help. It's comforting to know that we could always count on you for some honest advice. Thanks again. "

- Beatrice and Silviu Boghina

"When we decided to sell our home we interviewed various Realtors. Susan was the only one to take the time to go through our house thoroughly to gain a full understanding of our home. She listened carefully, asked insightful questions and supported us through the entire process. It can be trying to sell one’s home, especially in a buyer’s market. Susan’s enthusiasm and commitment to getting our home sold never diminished.
She was always there for us, even after the sale when she took the time to ensure we were set up in our new living arrangements. She is the type of person that is always looking for ways to help her clients, something we really valued and appreciated. We would recommend using Susan Gucci to anyone considering buying or selling a home that is looking for a real professional.
"

- S. Rickwood and M. Schneider

"It all started unplanned... out of nowhere... A simple dog walk ended up the biggest accomplishment my family ever dared dreaming of. That’s because we met Susan Gucci. Susan helped turn our dream into a reality by guiding us through the challenges of getting our house marketable while we worked full time. Within one week it was renovated and staged! It was unbelievable. She sold our house in the worst market since 2002. Looking back, it still seems unreal. Susan Gucci is efficient, success orientated and reliable. We would recommend her anytime. Thank you Susan for your help."

- Sincerely yours, Milenkovic Family

"Thanks a million metric tons for all your efforts. I wish I could meet all your clients you are working on and tell them the person you are. You are one lady I have come across who never says die. Thank you Susan. Thank you!!!"

- Noel Gomez

"I’m glad I chose Susan Gucci as my REALTOR. Not only was she great to work with but she did a fabulous job marketing my home. In a market where many homes aren’t selling, we had multiple offers. We sold quicker than average at a price I’m happy with. Needless to say I’m very pleased"

- G. Wu

"We are pleased that we engaged Susan to buy and sell our properties. She provides excellent service and marketing skills and follows up on the mulitude of important details to ensure a good outcome. Susan is unfailingly pleasant, professional and always goes the extra mile. We would strongly recommend Susan as a Realtor. "

- Laura McConkey and Gary Fitzgerald

"We put a bid on a house that had 26 offers and won despite not being the highest bidder. Susan Gucci is amazing! We are so glad we choose her to represent us. She patiently explained everything in detail so we knew what to expect and were comfortable with the process. We found her to be very upfront, honest and considerate. We had been working with another Realtor for three years and had no success. After a brief working relationship with Susan, we now have a new place to call home."

- M Koci

"Because Susan Gucci came highly recommended to me, I used her to sell my home. She was personable, professional and knowledgeable. She provided me with excellent service, great communication, and results I am pleased with. I felt she was working in my best interests throughout the process. I wouldn’t hesitate to refer her to my friends and colleagues"

- R. Malko

"Susan met and exceeded all of our expectations as a REALTOR. It is seldom you meet someone with such a strong passion for their work. Susan is not only the most talented REALTOR I have ever met, but also easily the most charming and kind. Her acuity for her work and attention to detail are only matched by her ease of interaction with her clients. She made us feel very comfortable with the process of buying our first home and never lost focus. She truly created value for us, by getting us the best possible price, and listening to all of our needs. I would strongly recommend using Susan in the buying and selling of your home"

- K. Chantziaras

"As first time home buyers, we were both excited and nervous to enter the real estate market. Given this, we knew that the only way to go would be with an real estate agent with years of experience in sales, so we chose Susan Gucci. And she, in every way, exceeded our expectations. Susan quickly understood exactly what we wanted and what we didn’t want, while also introducing us to options we hadn’t even considered. Her highly professional manner, coupled with a great sense of humour and plenty of encouraging words, allowed us to comfortably review all the homes in our chosen locations….and, most importantly, purchase our dream home in a very competitive buying market. Even after the purchase was made, Susan continued to support us as we waited to move in. We could not have asked for more in a real estate agent. Susan Gucci will be the only real estate we ever use and would highly recommend her services to anyone looking to buy or sell a home."

- Dr. & Mrs. Michael and Erin Charnish

"We used Susan Gucci to buy our first home and we have been telling all our friends to use her ever since. She invested the time up front to get to know us and what our needs really are. Consequently we found the home of our dreams the second time we went out with her. We respect the fact that she puts her client needs first and foremost and works hard to ensure we are completely satisfied. Susan made the buying process enjoyable and easy."

- K. Soueidan

"I’ve used other agents in the past and Susan Gucci really stands out. She provided me with excellent service and put in the extra effort to make things happen. I needed someone I could have complete faith in. Susan Gucci was that person. She genuinely cares about her clients."

- N. Sutcliffe

"Buying a home can be a stressful event. Susan Gucci’s friendly, patient, non pushy manner helped make this event relaxed and even fun. I looked forward to viewing homes with her as we would laugh like old friends (even though we had just met) and have interesting conversations about many things.

I felt she was always looking for ways to help and would go above and beyond in many ways. She’d interview neighbours on my behalf to ensure the fit for me was a good one. She used the relationships she had developed to pull strings to get me what I needed. She took the initiative to continuously forward helpful information my way. She provided a real personal touch that made it about more than buying a home. I will highly recommend her to my friends and relatives""

- B. Perard

"Susan Gucci knows what to do in order to make things happen. Our offer was accepted over 4 others and we went in at asking. I'm glad she was on my side"

- P. Nguyen

"Susan Gucci supported me all the way. She was there when I needed her, gave great advice and was very supportive through the entire process of purchasing my home. I can’t think of a thing she could improve on"

- K. Richardson

"What I liked about using Susan Gucci as our REALTOR is that she took a real personal interest in helping us find a home. She doesn’t hesitate to put the extra effort in to ensure a successful outcome.” "

- J. Posserman

"As the owner of a small growing business, a wife and a mother, I needed an agent who ‘gets’ what I need, and fast. Susan's quick response to my first call, speedy turnaround in providing listings, and words of advice and encouragement to both my husband and I as we made our decisions, could not have been better. She really did support us all the way!"

- D. LeBreton

"Susan's business dealings with us have been of impeccable integrity"

- P. Kadianos

"Susan is dedicated, hard working, and goes above and beyond the call of duty"

- P. Burley

"Susan's willingness to assist us and her always pleasant attitude has made it a great pleasure for us to work with her"

- A. Pare

"Susan's genuine desire to help has been instrumental to our success"

- M.Krzic

"Thank you for spending the day in my class recently to teach Junior Achievement’s Economics of Staying in School. My students had a great time and found the sessions very informative and realistic. They thoroughly enjoyed having you in the classroom"

- L. Bailey – Teacher Dorset Public School Scarborough, Ontario

"“I just wanted to send you an email to thank you for all your work in starting up the Morning Snack Program at our school”.
“As we begin our meetings to plan this year's program, I can't help but remember how many ways you helped us design this program in the early days. We truly couldn't have done it without the hard work of our Parent Council, and in particular your organizational savvy as Parent Council chair. You arranged to contact companies like Loblaws and Walmart for donations, and coordinated parent volunteers to look after pick-up and delivery of the food. You helped us explore the most nutritious and appealing food for teenagers. And you showed a great deal of interest in the logistical challenges of where to store the food, how to set it up in the morning, and how to make use of teacher or student volunteers. Your marketing skills came in handy as well to remind us of the need for things like coverage in community papers and the preparation of signs thanking donors”.
“People talked for a long time at our school about the need for a nutrition program before getting it started. That's because of those many challenges I mentioned above. But it's also because a strong nutrition program depends on great community volunteer support. You exemplified that for us and it was truly a pleasure to work with you. Thanks to your help, we have the basis now to expand the program and deliver the message that healthy food is a part of student success”. "

- Janet Maxwell, Teacher and Morning Snack Program Staff Lead, East York Collegiate

"I enlisted Susan Gucci to help me sell my childhood home when my dad moved into a retirement residence. The house was sorely in need of some TLC and Susan's advice on how to maximize the home's curb appeal and reach the widest pool of potential buyers was invaluable. Susan was dilligent, professional and extremely knowledgable about the current market. The results certainly reflected her expertise. After only one day on the market, we had multiple offers and sold for well over asking price. Fantastic! Thanks so much Susan for turning a difficult task into a positive experience. "

- L. Cairns

"Selling a long time family home is not an easy task. We had asked Susan Gucci to help us with this challenge. Right from the beginning, Susan's background in marketing was obvious in her remarkable advertisement. The suggestions she made to us helped with the selling process. She constantly stayed in touch with us about what she was doing and quickly answered any concerns we might have had. As a result, the sale of our home went smoothly and far exceeded our expectations. We urge anyone who is considering selling their home to check this realtor's marketing skills and her success rate. "

- Tunstead Family

"Susan thank you for your exceptional service .

My house in Parkview Hills was listed for rent for over 4 months with no offers. To the rescue came Susan Gucci, and within one week I had more showings than the previous 4 months.

Susan always made me feel like I was her only client. Every phone call and text was returned promptly. It is clear that there is no comparison.

In the beginning of week two Susan brought in a wonderful family with an unheard of offer to rent the house. Not only did Susan bring in a great family, she followed it up with a short closing. We had one and a half weeks from offer to closing and Susan rose to the occasion. It was like a fine choreographed dance. Susan made it easy as she continuously updated both parties as to each step. Susan with your amazing attention to detail nothing was forgot or overlooked.

Susan you are a pleasure to deal with. You are thoughtful, thorough and passionate. You exceeded my expectations. I have said it before thank you "SUSAN GUCCI YOU ARE A ROCKSTAR"."

- P. Thomas

"Susan Gucci is more than a real estate agent.
She is a smart marketer. She understands marketing.
She is not afraid to tell you what you do not want to hear the truth about your property.
She does not give you false hope of high price for your property just to get the listing.
She does not try to convince you to list at low price for quick sales.
With her brain, experience in marketing and knowledge of her area, she consistently gets superb results.

Above all I trust her. I have dealt with many agents and she is the best I had pleasure of working together."

- S. Sugino

"Susan is simply Royal! She loves what she does! She is indeed very professional and, moreover delightful and considerate to work with. We had a great and exciting overall experience selling our house.

One week prior to meet Susan for the first time, we read her newspapers ad. The feature house for that week has been listed for 1 million dollar… Then, Susan picked our house to be featured in that same newspapers, even if our property was listed in a much lower range price market. Hence, we felt that Susan provided the same level of quality service for each of her clients despite the value of the house. Susan could foreseen the customer market, being attentive to details to bring confidence in the buyers and ran a successful showing week.

Our house were sold 130% over the asking price. That was over our expectations and we were extremely satisfy!! Thank you to Susan and her team."

- Christine Laliberté

"We highly recommend Susan to be you Real Estate Agent. Susan is a true professional. My wife and I were incredibly impressed with Susan and her team. Kate and Marc work seamlessly with Susan. We were given all the advice needed to put our best foot forward and sell our home at the maximum price possible. Always remember, "you get what you pay for". Susan is worth it!"

- K. & J. Davies
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